Senior Product Designer · Frederick, MD / Washington, D.C.

I design complex products and make them easier to use.

I'm a product designer with 15+ years of experience across federal digital services, real estate technology, SaaS, and client work. I work across research, UX, product strategy, design systems, accessibility, and increasingly the space between design and front‑end development.

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Experience 15+ years · product & UX design

Federal USTR · NCI · HHS — via Softtek Government Solutions

Focus Complex workflows · design systems · accessibility · product strategy

Currently Open to senior product design roles and select contract work · remote / hybrid

Sec. 01 · Selected work

Work I'm proud of

01 Simplifying real estate software used across the Mid‑Atlantic Helped establish the UX practice, brought five platforms into a shared design system, and worked across teams to launch new products and improve core workflows. Bright MLS Enterprise product Shipped

02 Designing within the complexity of government Product and UX work supporting USTR, NCI, and HHS, where accessibility, policy, security, and complex workflows are part of the design problem. Federal Section 508 environment Delivered Some work and details are limited due to the nature of the projects.

03 FlowOS — an operating platform for wellness studios A product I designed and built from the ground up to bring scheduling, clients, operations, and business insights into one system. Independent product SaaS In development

04 Canopy — exploring a more connected way to run a small business A modular business platform bringing CRM, projects, finances, operations, and planning into one connected workspace. I've taken it from early product thinking and information architecture through UX, design systems, prototyping, and a working application. Independent product Product strategy & design In development

05 Building a brand and digital home for a local wellness studio Created the identity, brand system, and website for a Main Street wellness business, working from early direction through launch. Client work Brand & web Delivered

Sec. 02 · More work

A mix of product design, brand, web, and e‑commerce work from over the years

Sec. 03 · What I do

The work I keep coming back to

Complex product UX I'm most comfortable with products that have a lot going on underneath the surface — different users, permissions, workflows, states, rules, and edge cases. My job is usually to make that complexity feel much simpler to the person using it.

Product strategy & discovery I help turn loosely defined ideas and business problems into product direction, architecture, workflows, and something a team can actually build.

Design systems I've worked on design systems at both enterprise and product level, including helping bring five Bright MLS platforms into a more consistent experience.

Research & collaboration User interviews, stakeholder conversations, workshops, prototypes, and testing — whatever helps the team understand the problem and make better decisions.

Accessibility My federal work made accessibility part of how I design rather than something checked at the end. I consider hierarchy, contrast, keyboard interaction, focus states, labeling, and assistive technology throughout the process.

Design + development I've always liked being close to the build. More recently, React and AI‑assisted development have let me take that further — moving from product idea to working interface while collaborating more directly with the underlying code.

Sec. 04 · About

Designer by trade. Builder by nature.

I've been designing digital products for about 15 years, but I still approach the work with the same curiosity I had when I started. I like figuring out how things work — the people involved, the rules, the workflows, the edge cases — and then finding a simpler way through them.

A lot of my career has been spent on complex software: real estate platforms, federal digital services, internal tools, and products people rely on to do their jobs. That work taught me that good UX usually isn't about adding more. It's about understanding what matters and removing what gets in the way.

Over the last few years I've also gotten much closer to development. I design systems, prototype in code, build with React, and use AI as part of my workflow. That has changed the way I design because I can follow an idea much further — from an early sketch to something people can actually use.

Outside of design, I'm usually playing music, getting outside, practicing yoga, or making something just because I wanted to see if I could.

The longer story

Contact

Have a complicated product problem?

Those tend to be the ones I enjoy most. I'm currently exploring Senior Product Designer opportunities and select consulting work — full‑time or contract, remote or hybrid in the Washington, D.C. / Maryland area.

Design@mattkhan.com LinkedIn